Common Questions
Can I order prescription medicines?
Yes. Upload a valid prescription during checkout or contact our pharmacy team for guidance before ordering.
What animal products do you stock?
We stock medicines, specialist food, supplements, parasite treatments, grooming products, and everyday supplies for many animals.
Do medicines require veterinary approval?
Prescription medicines require veterinary authorization. Never change your pet’s dosage without consulting their veterinarian.
How long does delivery take?
Delivery times vary by product and location. Temperature-sensitive medicines may require special shipping arrangements.
Can I ask for veterinary advice?
Our team can help with product information, prescription questions, nutrition, and choosing suitable supplies for your animal.
